Saturday, September 29, 2012

Please hold a moment... or two... or thirty... or

We’re not sure what the record is for the longest time a person has been kept on-hold, but here’s an interesting story we heard from a nice gentleman who will remain unnamed:

“Years ago my brother used two-way radio communication in his service business. It seems that every time he called a nearby electronics supply store looking for a part, the same person would answer the phone, tell him she would check their inventory and then place him on hold for an unbearable length of time.

"One day he decided to humor himself. Knowing that the store was a short distance by car, and fairly certain they would have the part he was after, he prepared himself to leave and then called the store. As usual the same woman answered, and as usual she promised to check stock and placed him on hold. Immediately my brother jumped in his car, drove to the store, hurried inside to their will-call counter, bought the part, drove back to his business, raced inside and picked up the phone. And, yep, you guessed it... he was still on hold with them!”


  1. We offer affordable On Hold messaging pricing and all inclusive marketing on hold services that engage and motivate callers to take action, drive sales, reduce caller hang-ups and enhance the customer experience. We even offer a risk free on hold message sample demo trial. Learn how our custom music on hold & messaging works.

    on hold messaging

  2. Telephone On Hold is a family-owned, third-generation audio company providing message on hold and music on hold services for thousands of satisfied clients in all 50 states. Whether your business is a single location or thousand-plus franchise network, Telephone On Hold offers the creative skills, production know-how and state-of-the-art equipment to help you sound great and maximize the value of your incoming phone calls. Our team will work to make the entire on-hold process quick and easy - and affordable, too!

    On Hold Music and Messaging

  3. AAAPhoneOnHold Messages are one of the most effective marketing opportunities your business has. You’ve already got your callers’ ears, now capture their imaginations with thoughtful and engaging messages about what matters to them – your business and your products. It sounds like a lot of work, but it’s not because our creative team takes care of it all, from ideas and writing through to voicing and recording. See how we do it here.

    All of our audio recordings can be provided in the appropriate format from every type of phone system in United States.

    VOIP systems
    PABX systems
    Single line phone systems
    Through our broad client base and close supplier relationships, we’ve been exposed to the complete range of VOIP systems. So although we don’t sell these systems, we do know what makes a good investment and we’re happy to share our unbiased advice to you for free!

    Messages On hold