Wednesday, October 27, 2010

There's value in keeping messages on-hold fresh!

More businesses are seeing the value of seasonal message on-hold productions, which can either contain updated information and music, or can be rotated periodically in order to keep things fresh for their callers on-hold!

Wednesday, October 13, 2010

On-Hold Messages Can Increase Dental Patient Referrals

Several years ago I did a detailed survey of my customer base, hoping to get a clearer picture of where our new accounts were actually coming from. The results were surprising, and I learned something then that many dentists have known for a long time... REFERRALS ARE KING!

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