As long as you'retaking NOTES...SayItOnHold's Music Samples Page is now up providing a more convenient way to sample our growing library of on-hold music.More choices are being added continually. Check it out... and enjoy! |
Friday, April 3, 2015
Wednesday, December 10, 2014
Make sure your on-hold messages present
just the right flavor to your callers!
Carefully selecting the basic elements of your production (script, voice and
music), discerning what your callers really want to hear and understanding that one-size-does-NOT-fit-all will help your business get more positive results from your on-hold messaging campaign! read the full article here
Monday, December 2, 2013
Veterinary On Hold Messages Help Pet Owners Bond With Your Practice
Monday, March 18, 2013
Our affordable, customized message and music productions enable you to showcase your services, pet health care products, compassionate doctors & staff, office policies and much more!
Be sure to visit our Veterinary Page to learn more, hear message & music samples and get started!
If you could SayItOnHold, what would you say? Please post a comment and let us know.
Saturday, September 29, 2012
Please hold a moment... or two... or thirty... or
“Years ago my brother used two-way radio communication in his service business. It seems that every time he called a nearby electronics supply store looking for a part, the same person would answer the phone, tell him she would check their inventory and then place him on hold for an unbearable length of time.
"One day he decided to humor himself. Knowing that the store was a short distance by car, and fairly certain they would have the part he was after, he prepared himself to leave and then called the store. As usual the same woman answered, and as usual she promised to check stock and placed him on hold. Immediately my brother jumped in his car, drove to the store, hurried inside to their will-call counter, bought the part, drove back to his business, raced inside and picked up the phone. And, yep, you guessed it... he was still on hold with them!”
Saturday, March 31, 2012
Tip #1A.02: SETTING THE OPTIMUM VOLUME LEVEL FOR YOUR MESSAGES ON-HOLD
Last time around we discussed using a land line or cordless phone that’s in reasonable proximity to your on-hold player; proximity for convenience, to avoid running back and forth to check your adjustments, and a land line for best sound quality.
Here’s a brief note regarding the shortcomings of mobile phone audio transmission. To fit the increasing amount of wireless communications within the narrow bandwidth available the mobile phone industry uses voice compression/decoding and Voice Activity Detection (VAD) engineering. All of this blah-blah basically means that when you’re talking on a cell phone the voice you hear is of a lower quality than that which you would hear on a land line. Plus any non-voice sounds, such as background music are further degraded.
For this reason, it’s more important than ever to have the volume of your message player adjusted to the ideal level, so that people calling your business from a mobile phone will usually be able to hear the voice just fine, though the background music may sound a bit spotty.
The good news is that technology in this area is slowly (oh, please hurry!) improving. Stay tuned for more on setting the optimum volume level for your messages on-hold!
Wednesday, February 15, 2012
Custom Messages On Hold Offer Your Patients the BEST View of Your Practice!
read the full article here
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